Support

How can we help?

Help to get started, answers to common questions, and how to reach us.

Getting started

We create your clinic's account and send you the sign-in details.
Sign in at your clinic's own address, like yourclinic.veterinary-system.com. We send it with your sign-in details.
Add your items, stores, cash boxes and staff.
Start selling. Your work is saved online as you go.

Our phone, WhatsApp and email will be listed here soon.

Already a customer? Sign in and ask your clinic's admin, or contact us through the person who set up your account.

I forgot my password

On the sign-in page, choose “Forgot password?” and enter your email. You will get a link to set a new password.

How do I add a staff member?

Your clinic's admin adds users in Settings, and chooses what each user can see and do.

Can I keep a copy of my data?

Yes. In Settings, download a backup file at any time. A backup can also be restored later.

Does it work on a phone or tablet?

Yes. It works in any modern browser on computers, tablets and phones.

Can my customers order online?

Yes. Every clinic has its own order page that shows the items in stock. New orders appear in the system for you to handle.

Which languages does it support?

English, Arabic and Kurdish. Each user can switch the language at any time.

How do I put my logo on invoices?

Your clinic's admin can set the clinic's name, logo and color in Settings. Printed invoices and quotations use them.